Apple Macintosh training and support
Are you looking for Professional Apple training, solutions or repairs – iPhones, iPads, iMacs, MacBooks, Apple computers Hampshire, Berkshire and Surrey? Call 01420 538575
Established in 2006, xMac are an independent computer training and solutions consultancy, helping all levels of Mac user to work and play more effectively with their Apple devices. If you are having difficulties with an application, operating system, iMac, MacBook, iPhone, iPad or you require training or something more serious, we can quickly get you on track and working again. More importantly, we will show you how to get the most from your Mac, Apple system and connected equipment and give you the expertise, together with a plain speaking consultant to help to manage your Apple computer device.
We don’t dazzle with jargon. We explain everything in plain English so that you can understand and trust our advice and our solutions. We offer a friendly, helpful service on all support.
Regions we cover
We visit homes and companies in Hampshire, Surrey and Berkshire. We can go further but we find that most work can be carried out via a direct remote internet connection – just follow the link at the bottom of this page, download the automated software and we’re sat next to you resolving your issues.
We are reliable, honest, quick to respond and friendly – professionalism and integrity are uppermost at all times and our charges are based on the length of time and complexity of the solution that we provide.
There are many standard charges for regular work, so do call or email to start a discussion about your requirements. Support contracts are also available for greater and prolonged piece-of-mind.
Read our testimonials from home and business users to see what our customers say about us.
TRAINING AND SUPPORT
- PRE-PURCHASE ADVICE
Those wonderful shiny Apple stores can be pretty intimidating and while the Apple website is a thing of beauty, do you really have the time to wade through all those specifications? Let us know what your intentions are for your new system and in return we’ll offer you the best advice and where to buy it from.
- POST-PURCHASE SET UP
You’ve made your choice, the beautifully designed box has arrived, you take everything out lovingly, then what…? Many people (especially if they’re used to Windows or Linux PC’s) can be confused by Apple’s intuitive simplicity. No weighty manuals, just straightforward online help. And us of course.
- TUITION & TRAINING
Daily, there is so much to learn – technology is growing so fast. We can keep you up-to-date on all the latest development but also give you so many time-saving tips.
- TELEPHONE, REMOTE & ON-SITE SUPPORT
Whilst we do home/office visits, more often than not, we can resolve issues remotely. It’s very straightforward – follow the remote link at the bottom of this page, download the automatically appropriate software and this will give us the ability to remotely look your computer, but only when you allow xMac this control. It’s like having an assistant sat next to you.
- APPLE SYSTEM CONFIGURATION
This is where we configure the system settings so that functions determine the accessibility for certain system features, applications, to get the most out of your Mac system.
- BROADBAND CONNECTIONS
Whilst this is mostly straightforward, nothing could be further from the truth should you live in a rural area. We can troubleshoot so you get the fastest connection possible with your Internet Service Provider (ISP).
- MIGRATIONS AND BACKUPS
We will help you copy all your documents, apps, user accounts and settings to a new Mac computer from another Apple or Windows computer of a compatible age, to your new device.
- UPGRADES AND REPAIRS
We offer a complimentary diagnostic assessment and will undertake any repairs in our own workshops so no need take all your equipment and wait at an Apple’s Genius Bar or a rival's workshop!
- DATA RECOVERY
In the unfortunate event that a hard drive has become damaged, we can look at ways to retrieve your data. We will also advise on the best backup requirements for you and your system.
Call on 01420 538575 or email us on email@example.com to talk to us about your requirements so that we can provide the solution
xMac – Apple Training, Support and Repairs covering Hampshire, Berkshire and Surrey.
01420 538575 or 07768446845, do leave a message so we can return your call.
We also offer a range of support packages which are priced at a monthly cost with a minimum 12 month contract.
For more information on the Green, Red, Golden and Platinum support packages that we now offer or to discuss which one is right for you.
What our Clients say...
Absolutely brilliant- earlier in the year I had allot of problems with my mac, the problem was unfixable due to an error on my part, but he did advise great strategies to keep my mac functioning well.
If I had a problem again I would definitely contact Robert
Robert has really helped me. He’s added additional memory to my iMac and MacBook Pro.
He’s then set everything up so all my files are in sync and stored securely in the cloud.
He’s really knowledgeable and I have no hesitation in using him again.
I highly recommend him.
Robert has once again displayed his professionalism, attention to detail and courtesy in dealing with a problem that was locking up my mobile sync and creating a huge volume of duplicated emails on my desktop iMac.
Brilliant service within 24 hours of asking and took Robert no time at all to correct the fault.
I would highly recommend him.